Having thoroughly researched the HR franchise market, and being somewhat disheartened at the relatively high level of investment required for what appeared to be rather vague promises of support in both business development and technical knowledge, I was delighted to then come across face2faceHR partners. Eleanor Deem, the Principal, is unlike others I’d met. Thoroughly explicit about the proposition, what you would have to invest (entirely reasonable) and most importantly, offering very high levels of personal credibility and knowledge, she immediately fills a potential franchisee with confidence.

Eleanor is ‘can do’ and backs up her brand promise with detailed and highly researched products and marketing tools, as well as tailored training and support to fill individual knowledge gaps, rather than a ‘sheep dip’ approach. Being an HR professional herself, and having learnt from being an independent business before setting up face2faceHR partners, she brings a wealth of marketing and sector knowledge to the table, as well as very high levels of employment law expertise. Eleanor is also very easy to ‘do business with’, either from a client or franchisee perspective, and creates a culture of collaboration.

Lindy Petts, potential franchisee