We like to think we achieve the business model our franchisees are hoping for. Here are a few words from our consultants.
Eleanor has been so supportive since I started the face2faceHR Cambridge franchise.
The materials and direction provided have meant that rather than spending months preparing to start my business and making mistakes, I’ve really been able to get out there and win clients from day 1, using tried and tested methods.
The support offered has been flexible yet focussed, and so much more tailored to me and my needs than other off the shelf franchise packages I looked at.
I now have exactly what I wanted from a business; freedom, flexibility, and success, and support and mentoring when I need it too.
I wouldn’t hesitate to recommend Eleanor to anyone looking to take the plunge into self-employment.
I have known Eleanor since October 2014 when I joined face2faceHR as a consultant. As this was a new role for me Eleanor has been my mentor helping me get to grips with working as a HR Consultant.
Her knowledge on employment law is exemplary. She has been my sounding board as I have settled into the role.
Having thoroughly researched the HR franchise market, and being somewhat disheartened at the relatively high level of investment required for what appeared to be rather vague promises of support in both business development and technical knowledge, I was delighted to then come across face2faceHR partners. Eleanor Deem, the Principal, is unlike others I’d met. Thoroughly explicit about the proposition, what you would have to invest (entirely reasonable) and most importantly, offering very high levels of personal credibility and knowledge, she immediately fills a potential franchisee with confidence.
Eleanor is ‘can do’ and backs up her brand promise with detailed and highly researched products and marketing tools, as well as tailored training and support to fill individual knowledge gaps, rather than a ‘sheep dip’ approach. Being an HR professional herself, and having learnt from being an independent business before setting up face2faceHR partners, she brings a wealth of marketing and sector knowledge to the table, as well as very high levels of employment law expertise. Eleanor is also very easy to ‘do business with’, either from a client or franchisee perspective, and creates a culture of collaboration.
I first met Eleanor in May 2015, almost a year before I launched as a face2faceHR Consultant. During those months in between she made sure I was fully equipped, trained and supported. Allowing me that flexibility to approach a challenging change to my career path at my own speed really made a huge difference.
Since launching in 2016 she has been with me every step of the way; from driving “Up North” to be there for me on my launch day, to regular 1-1 meetings and advice whenever I have needed it. As her first franchisee in the north, I could have felt isolated, but she has made sure I feel part of the team.
Eleanor’s values and approach to both HR and running a business really resonated with me and her advice, guidance and the infrastructure she has provided me with have been invaluable.