As well as providing lots of one to one support for our franchise partners, we think it’s really important they develop relationships with each other. This gives them good peer support and the ability to see how others have progressed at different stages of their business.
One of the ways we do this is by getting them together. We do this at least once a year, and for the last few years this has meant taking them all to the CIPD Conference and Exhibition in Manchester in November. They enjoy the conference and we do some bonding as a team and go out for a meal, but they don’t spend a lot of focused time together because they’re at seminars and workshops a lot of the time.
Then one of our franchise partners said she would find it useful to get together more often. Although that obviously represents an increased cost to us, we want to ensure they feel supported and benefit as much as possible from working with us, so we’ve agreed to add a second get-together.
We’re planning it for March this year, and have asked the franchise partners what content they would find most useful. It’s essential to us to make sure our consultants are getting what they need from working with us, so we try and consult with them all the time on how we can make things better, and what additional tools/guidance/support/activities would help them make a success of their business.
As a result of talking to them about what they want, this means for our March get-together we are planning some sales training, the introduction of a new CRM system, and some social time as well, which will hopefully mean they go away with some real gains from the day, enhanced relationships with each other and feeling as though they are fully supported in their business. Which is what we’re all about!
If you’d like to know more about becoming part of our growing team, do get in touch.